What it means
ERR_CACHE_MISS means the page you are trying to show was created from information you sent, such as a form, and Chrome does not have a saved copy it can reuse. To show it again, the browser has to send that information again.
Common causes
- Using the Back or Forward button to return to a page that was the result of a form
- Refreshing a page that was loaded after submitting a form
- Old or damaged cached data in the browser
- An extension that changes how pages are cached
- A website or app that does not redirect after a form is submitted
How to fix it
Work down the list. Each fix is safe to try before moving on to the next.
FIX 01Reload and confirm the resubmissionEASY
- Press
F5(Windows) orCmd + R(Mac). - If a
Confirm Form Resubmissionbox appears, selectContinueonly if sending the form again is harmless, such as a search. - For payments, orders, bookings or messages, cancel instead and check your email or account to see whether the first attempt went through.
Why it helps: Resending the data lets the site build the page again.
FIX 02Go back to the form and submit it againEASY
- Open the page with the original form, or click the link to it again.
- Fill it in and submit it once.
- Avoid using Back and Forward on the result page afterwards.
Why it helps: Starts a clean request instead of replaying an old one.
FIX 03Clear cached images and filesEASY
- In Chrome or Edge press
Ctrl + Shift + Delete(Windows) orCmd + Shift + Delete(Mac). - Choose
All timeas the time range. - Tick
Cached images and files. - Select
Delete data(Chrome) orClear now(Edge) and open the site again.
Why it helps: Removes stale copies that can trigger the error on normal pages.
FIX 04Test without extensionsEASY
- Open an Incognito window with
Ctrl + Shift + N(Windows) orCmd + Shift + N(Mac). - Open the site there.
- If the error does not appear, go to
chrome://extensions, turn extensions off, and switch them back on one at a time to find the cause.
Why it helps: Some extensions alter caching and page requests.
FIX 05Update the browserEASY
- Chrome:
More (three dots) > Help > About Google Chrome, thenRelaunch. - Edge:
Settings and more (three dots) > Help and feedback > About Microsoft Edge.
Why it helps: Fixes known browser bugs.
// RUN THIS SITE? FIXES FOR SITE OWNERS
FIX 06Redirect after form submissionsADVANCEDSITE OWNERS
- After handling a POST form, respond with a redirect (for example
303 See Other) to a normal GET page that shows the result. - In an Android WebView app, check the WebView's cache mode and that the app has internet permission.
Why it helps: The Post/Redirect/Get pattern means Back and Refresh load a normal page instead of resending the form.
Check it's fixed
- The page opens without the Confirm Form Resubmission box.
- Using Back from the result page returns you to the form without an error.
- Your account or email shows the form was received only once.
When to get help
If the error appears on a checkout or payment page, stop and contact the company before trying again so you are not charged twice.
Questions
Is ERR_CACHE_MISS a virus or a problem with my computer?
No. It is a normal Chrome message that the page needs data you sent earlier. It usually appears after pressing Back or Refresh on a form result.
Will clicking Continue charge me twice?
It can if the form was a payment or order. Check your account or email first instead of resending.
Why do developers see it in the DevTools console?
It often shows when a POST result page is revisited or when caching is turned off. Redirecting to a GET page after the POST usually fixes it.
Related fixes
Still stuck?
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