12 repair guides
Printers
Printer offline or not printing, blank pages, paper jams, stuck print queues, ink not recognized, Wi-Fi setup and scanners, for HP, Canon, Epson and Brother.
How to clear a printer paper jam
Paper jamA paper jam means a sheet, or part of one, is stuck somewhere along the path the paper takes through the printer.How to clear a stuck print queueA stuck print queue means a print job has jammed in Windows' list of waiting documents, so nothing behind it can print.How to fix a Brother printer that is not workingA Brother printer that will not print or scan has usually lost its network connection, has the wrong IP address, has a failed job stuck in the queue, or is being blocked by security software.How to fix a Canon printer that is not workingWhen a Canon printer stops working, the cause is usually a lost Wi-Fi connection, Windows holding jobs because the printer is set offline, the wrong driver set as default, or an error shown as a support code on the printer.How to fix a printer printing blank pagesWhen a printer feeds paper but the page comes out blank, ink or toner is not reaching the paper.How to fix a printer that is not recognizing an ink cartridgeThe printer reads a small chip and electrical contacts on each cartridge to check that it is the right type and is seated correctly.How to fix a printer that says offlinePrinter offlineWhen a printer shows as offline, your computer cannot talk to it at the moment, so print jobs wait in the queue instead of printing.How to fix a printer that won't connect to Wi-FiA printer that won't join Wi-Fi either can't see your network, has the wrong password saved, or is blocked by a router setting.How to fix a printer that won't printWhen a printer won't print, the job is usually stuck somewhere between your app and the printer: in the print queue, on the wrong printer, or waiting for the printer to clear an error.How to fix a scanner that is not workingA scanner or all-in-one printer that will not scan usually has a connection, setup or software problem rather than a broken part.How to fix an Epson printer that is not workingMost Epson printer problems are a lost network connection, a stuck job in the Epson print queue, Windows holding jobs because the printer is set offline, or ink cartridges the printer does not recognize.How to fix an HP printer that is not workingMost HP printer problems come down to the printer losing its connection to the computer or phone, a stuck print job, or an app or driver that needs repairing.